MyPaqs shows you where your parcel is, from the agency counter to the hands of the person you sent it to.
The code is printed under the QR on your tag. You will need your PIN.
The agency scans your MyPaqs tag and gives you a receipt with a 4-digit PIN. Send the PIN to the recipient. Nobody collects without it.
Parcels travel together in a trunk with a tracker. Its position on the map is your parcel’s position, updated every minute.
The recipient confirms with the PIN when the parcel is in their hands. You are told right away. That closes the journey.
You send and you share the PIN. The agency, the tracker and MyPaqs handle the rest.
Every parcel gets a MyPaqs tag at the agency. Each tag works once.
Scan the tag and fill in sender and recipient, or let the agent do it. You get your PIN.
Your parcel goes into a sealed trunk with a tracker phone, headed for one destination.
Scan the tag or open MyPaqs to see the trunk move. Arrival is announced.
The recipient shows the PIN at the agency, or to the dispatcher who brings it.
Anyone can scan a tag. Only the PIN opens the parcel’s details or hands it over.
Handover needs the recipient’s PIN. Repeated wrong PINs lock the parcel.
Tags carry a check letter and stop working after delivery. Copies are rejected.
The seal number is checked on arrival. A broken seal is flagged to the agency.
Each scan shows who held the parcel and when: agency, dispatcher, recipient.
No app and no PIN needed to return a lost parcel. The owner’s name and a way to reach them come first.
The sender’s message has a link and your PIN. Open it to watch the parcel come, get told when it arrives, and confirm when you have it. No sign-up.
MyPaqs runs at your counter with a Laji agent on site. Your customers stop calling to ask where their parcel is, and every handover has a record.
Talk to LajiScan, type two phone numbers, print the receipt. Scan a whole trunk in one go.
See what arrived, what was collected and what has waited more than two days.
Laji leases and maintains the tracker phones that ride in each trunk.
Prepaid tag stock from Laji. Your agency keeps its share on each one sold.
Use it from the link in your message, or keep it on your home screen.
Download the app directly from Laji.
Download for Android · 29 KBAdd MyPaqs to your Home Screen. It works like an app.
Open MyPaqsThe MyPaqs tag costs 100 FCFA, paid at the agency with your parcel. Tracking, notifications and pickup confirmation are included.
Yes. They only need the 4-digit PIN. Give it to them by call or SMS, and they show it at the agency.
Parcels travel in a trunk with a tracker phone. The tracker reports its position every minute. When the trunk is out of network, positions are stored and sent as soon as the signal returns.
They see only your first name and a contact number, so a lost parcel can be returned. Details and handover need the PIN.
Go to the agency with your ID. Staff can see the PIN for parcels registered or arriving at their agency.
Sending or receiving a parcel with MyPaqs gives you a Laji ID. It is one identity for every Laji service, so you never sign up twice.
Yes, where the agency works with Laji dispatchers. While they carry your parcel, you see their position. You confirm with your PIN when they hand it over.